Creative Director

WHAT YOU'LL DO :

Creative Manager is a leadership role within the Design Studios (DS) team and s/he will:

- Be a creative leader and drive quality enhancement across all creative verticals.- Brings design inspiration and thought leadership to the design, digital, content and video verticals setting the long-term vision, strategies and driving delivery of innovative, high caliber solutions for all engagements.- Conceive and implement design guidelines, and strategies in various creative projects and overseeing them to completion- Lead brainstorming/creative sessions to generate ideas with both consulting team as well as DS team- In partnership with the DS head, develop and deliver design strategy service offering.- Help drive innovation and engaging partnerships with BCG Consulting team.- Develop an understanding of current client engagements – products, services, target audience, competitors’ activities and design clear, persuasive, original solutions.- Keep up to date with design industry trends; monitoring the effectiveness of current campaigns and proactively suggest ideas to further current engagements.- In line with Global Design Studios visions, set strategies, action plan and team processes for the creative verticals.- Responsible for the implementation of the vertical setup and quality from a creative perspective.- Complete ownership of quality across DS verticals.- Identifying and setting-up "best in class" organizational practices, operating processes and service portfolio.- Partner with internal clients (e.g. client service teams), Global DS, to provide cutting edge, innovative solutions for communicating with clients and internally.- Monitor the market for trends and implement new and enhanced services.

YOU'RE GOOD AT :

Provide leadership and inculcate innovative thinking into the project teams

- Management, monitoring and continuous development of underlying teams- Engaging with DS leadership on future vision, external business trends, staff requirements- Providing innovative, creative insights through introduction of new services, tools and technologies into the system- Development of concepts to improve the quality of internal production, implementation of new worldwide-consistent standards

Define and maintain high quality deliverable and other service levels across teams

- Establish and monitor service levels to ensure consistent delivery of high quality, on-time materials in support of our client teams- Develop and maintain feedback from customers and team members to ensure quality of deliverables- Ensure periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services- Development of concepts to improve the quality of all creative concepts, content and product deliverables from the regional to align to worldwide-consistent standards

Establish rich and engaging partnerships with BCG Consulting teams

- Able to make effective presentations to customers and ensure to the highest levels in a multi-lingual multi-national environment- Take regular feedback on services and ensure effective communication and high satisfaction levels between DS and consulting teams

Management of internal and external resources and the overall vertical

- Hire, train and develop internal team members; regularly monitor and communicate performance, provide ongoing development and coaching- Maintain a high level of team engagement and motivation & coach senior team members to be good service and people managers- Ensure smooth coordination between DS teams and BCG consulting teams across offices- Plan for appropriate resourcing and team structure to meet the evolving needs of business- Maintaining active communication and sharing best practices across all verticals

Maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios/producers when their services are required

YOU BRING (EXPERIENCE & QUALIFICATIONS) :

- Bachelor's Degree/Diploma in graphics and web content design or related field (Design School Preferred)- 8+ years of relevant of experience in a professional services environment/ Design start-ups/ Design Agencies- Must have strong management experience in design/creative teams- Strong conceptual and design skills with experience in improving the conceptual, technical and creative performance of teams- Strong creative and problem-solving abilities to supplement project teams- Strong ability to establish and maintain effective relationships with key internal and external stakeholders- Demonstrated capability to understand and apply principles of visual organization, composition, information, hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs- Excellent English

YOU'LL WORK WITH :

A career in design at BCG involves bringing deep strategic, user experience and visual expertise into product development, helping to deliver breakthrough products that engage and inspire. We have extensive knowledge of design thinking and human-centered design, and are fluent in the latest technological innovation.

EQUAL OPPORTUNITY :

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.