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The Integration Engineer is a customer-orientated role which is responsible for implementation of system components deployed by our companyr, involving various type of software solutions dedicated to the Telecom ecosystem.Mandatory requirements Qualifications University degree in the field of engineering, Telecomunications or computer science. Experience including professional programming, testing or technical background seen as an added plusTechnical KnowledgeSound knowledge in the following areas: Batch programming, monitoring, basic administration tasks and knowledge of the tools for Unix (Example: Linux Red Hat) and Windows operating systems Networks: TCP/IP, HTTP, Telnet, SSH Telecom protocols (GSM) a strong plus Web: Tomcat, Apache, JBOSS application server N-tier architectures, High availability, Clusters, N+1, SoA Databases: MSSQL Server, MySQL, Oracle DB, Programming knowledge in Java, C/C++ a plus Security and key encryption mechanism Experience in Open Source projects and tools suites is appreciated Extra competences in the chip cards field is appreciated Extra competence with core mobile network systems is appreciated (SMSC, GGSNs, HLR, etc.) Experience with OTA and OTA related products is seen as a unique advantageInterpersonal skills Fluent in English (read and written) Speak Spanish Another language is a plus (French) Strong analysis skills Attention to details Communicate effectively and professionally with customers and other third party companies Ability to work and interact effectively in a team environment. Acerca de la posición
Duties and responsibilities Install/ integrate OTsoftware for customers as specified by Project Managers Work independently with problem analysis and in implementing workarounds through proper observance of standards and conventions. Analyze, diagnose, and provide workarounds until the fix specific issues that arrise upon implementation Able to travel as and when reasonably requested. Be available to work extra hours in case of emergencies. Provide technical expertise on Oberthur products and support fundamentals to customers as required. Assist integrator team as required in order to meet implementation deadlines and priorities. Establish and maintain trust with the customer, providing technical assistance as required. Provide input as required on product and customer specific functionality, configuration and usage for training and documentation purposes. Share skills and experience with other groups within the organization, with the aim of establishing consistency and improving quality within the company. Proactively and promptly identify and assist to resolve any relevant key issues and/or risks. Understand, follow and improve upon all formally-communicated methodologies, processes and values. Analyse failure and ensure operational work arounds through standard procedure or ad-hoc workarounds Work on continuous improvement process by analysing recurrent incidents and designing long term solutions and by working with IT on monitoring improvements Test implementations and install possible work arounds Liase with development teams and work with them in case of complex work-around All other duties as requested by Management.