Game Community Manager

Company Description

A leading publisher of digital and social games, Gameloft® has established itself as one of the top innovators in its field since 2000.

Gameloft creates games for all digital platforms and is present on all continents, distributing its games across 100 countries and employing over 6,000 employees.

Gameloft Barcelona, the studio behind the mobile gaming hits Despicable Me:Minion Rush and Asphalt 8: Airborne is hiring a Game Community to join the team!

Job Description

You will be working within several large teams including the local development team, which includes Product Managers and Game Managers, as well as a global team of other Game Community Managers and Moderators. You will be the main link between Gameloft’s community and Gameloft and will act as the "face" of Gameloft as well as ensuring that the Social Media and Community strategy is implemented across Gameloft's line campaigns.

Define Social and Community Actions

Act as the Social Media and Community Management expert within a team of game developers Run innovative social campaigns that capture the interest of your community and constantly drive both engagement rates and community size; Prepare creative briefs and manage all published content (images, video and written); Develop and expand community outreach efforts; Become the voice and face of the brand;

Consumer Satisfaction

Keep an active stream of communication between the development team and the community; Identify the most common issues based on community feedback, regularly prepare internal reports and escalate issues quickly and efficiently to all relevant internal parties when necessary;

Monitoring & Reporting

Monitor discussions and trends within fan bases on all channels, including social media channels and app store pages; Be on the lookout for the latest trends in social media tools, applications, channels and advise the development team on potential opportunities; Regularly analyze your social campaigns and translate the qualitative data results into actionable recommendations for future social media campaigns. Analyze and report social media performance to management on a monthly basis.

Qualifications

PROFILE

1-3 years’ experience managing social media platforms or communities for brands; You demonstrate creativity and innovation with every campaign you run; You have some knowledge of graphic tools such as Photoshop or Video Editing software; You are a team player and can collaborate easily with others; You have the confidence to take the lead when necessary; You have a strong intuition and ability to identify potential negative community reaction or crisis in advance and prepare mitigation plans; You are fluent in English, other languages is a bonus! You have a background in video games or you are an avid gamer is a plus!

Additional Information

Why Join the World of Gameloft?

You want to be part of an exceptional experience, within a company that is constantly growing.

You want to work with talented people who are industry pioneers.

You want to join a global company and meet great people around the world from all walks of life.

Or, you are just looking for a fun place to work!

Benefits:

Permanent contract, full-time job and excellent Social Benefits. Career-development opportunities. An exceptional, dynamic, demanding and motivating working environment within a fast growing company. Challenging and rewarding work on the next great frontiers in games. Exceptional library of diverse games with broad distribution. An international environment which offers daily contact with other countries & cultures. Excellent local working conditions (quality of offices, geographical location of office in the centre of Barcelona).

We can’t wait to find our next great talent!

Please submit your CV and cover letter.

All qualified candidates will be asked to take a skills assessment test.

If the offer interests you: Join The Game!