Delegate Registration Manager

Develops effective and efficient web solutions and communication during through the analysis, planning, and implementation of web sites utilizing CVENT to support Client’s business objectives of Meetings, Events and Incentives.

POSITION RESPONSIBILITIESWEB REQUIREMENTS AND DEVELOPMENT: • Works with the Client Corporate Planner or assigned third party to develop web solutions. • Administers and manages event registration web site.• Ensures that optimum solutions to business needs have been identified by clearly defining the needs, securing agreement on objectives and priorities, generating alternatives, recommending a course of action, and developing web site in CVENT or completing requirements documentation.

PROCESS IMPROVEMENT: • Contributes to organization effectiveness by acquiring business knowledge, maintaining current technology knowledge, and improving skills in communications, interpersonal relationships, and time management. • Conducts project debriefs to ensure understanding of improvement opportunities.

PROFILE REQUIREMENTS• Experience with Cvent or similar (Starcite, Lanyard…) • Experience with Html/CSS and Adobe Creative Suite• Excellent verbal and written communication skills in English language mandatory• Proven aptitude for technology and/or software solutions and analytical skills required. • Strong organizational & time management skills with the ability to manage multiple responsibilities while maintaining high quality standards• Meeting Planning experience a plus• Understanding of brand principles; ability to create innovative designs within brand guidelines, and to develop new guidelines when necessary• Proven analytical skills with high attention to detail; accuracy in spelling and grammar at all times• Tracking and logging time spent related to each task on assigned projects • University degree preferred

WORKFLOW Registration Site – Web Builder (WB) will work with Meeting Planner or assigned third party supplier to establish a customized, confidential attendee registration website, designed and executed to CLIENT’s organizational objectives, themes and logos.

This will be in CLIENT’s instance of Cvent. Site will include appropriate tabs for registration, housing, travel, activities, travel guidelines, frequently asked questions, etc. and include necessary links for airline and housing integration.

This supports an electronic / web based attendee management process to be managed by the Meeting Planner or assigned third party assumes electronic process. This would need to be modified if the process required call in support or other high touch support.

• WB will build reports to be run by Meeting Planner or assigned third party for attendee list, rooming list, arrivals and departures, activities, break-out sessions, name badges, and other pertinent reports for the event. WB will maintain capacity limits and waitlists.

• Attendee Interaction – Attendees will be able to view and update their individual information and agenda online. If requested, WD and MP will coordinate mobile app set up according to program requirements and coordinate integration with registration system to ensure real time updates.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job."