Community Manager

About Spain Startup - South SummitSpain Startup is a leading company in the identification, organization and promotion of open innovation with the aim of potentiating entrepreneurship, generating business opportunities and boosting the development of talent and innovation.

We are looking for a qualified Community Manager to join our team. If you are a tech-savvy professional, experienced in social media, ticketing and sales, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content.

You should also have strong project management skills as feeling confortable planning, creating, launching paid media performances and brand campaigns (Facebook Ads/Adwords/ Twitter/LinkedIn/RTB)

Ultimately, you should be fluent in both Spanish and English.

ResponsibilitiesSetting and implementing social media and communication campaigns to align with marketing strategiesExperience developing social media and ticketing strategiesRespond to comments and customer queries in a timely mannerBuild and manage hyper-local marketing initiatives and community programs (online and offline) for supply growth and brand impactConduct extensive local research regarding the market and users to understand how we can best accelerate growth and have a deep understanding of our user baseHelp build the user experience journey to ensure all customers have a great experienceExperience managing Google Analytics

Qualifications/SkillsThe ideal candidate should have prior experience in Community Management, Field Marketing or Event planningThe role also requires the ability to manage multiple projects and deliver on tight deadlinesPrior project management experience is desirableAbility to interpret website traffic and online customer engagement metricsHands on experience with social media management for brandsKnowledge of online marketing and marketing channelsUser experience journeys strong knowledgeMetrics orientation, ability to work with data and willingness to track results, activities and manage agencies/third partiesA positive, do-whatever-it-takes attitudeStrong entrepreneurial skills, proven initiative, and the ability to scale out projectsExperience launching community initiativesExcellent verbal communication skillsExcellent writing skillsAttention to detail and ability to multitaskMust be fluent in spanish and english

What we offerCompetitive salaryThe opportunity to help to be part of an international project in constant expansionFresh fruit and coffeeCozy offices in a fantastic location at the heart of MadridNew laptop or desktop computerAn enthusiastic and passionate young team that is building something great

Seniority LevelMid level